Jan 19 2009
Paging the doctor tonight…
It’s 10 o’clock at night.
Me: Hello, patient Smith in 5323 requests Colace before she goes to sleep.
MD: You’re paging me at night for Colace?
Me: [shit]. Uh, yes, it was D/C’d this morning because of soft stools the last couple days, but the patient wants Colace now.
MD (voice incredulous, a bit stern): You’re paging me at night for Colace? Is it a medical emergency?
Me: Uh, I know it’s not an emergency…but… [absolutely no excuses in my head]
MD: You should only be paging at night for medical emergencies.
Me: I see. Uh, I’m new. I thought it was OK to get a verbal order.
MD (voice softens or sounds amused): It’s OK. Just tell the patient the day team probably had a reason to D/C the Colace so they’ll talk to her tomorrow.
Me: OK, thanks. Boy, I’m going to remember this one. Ha ha.
MD: Do you need my name?
Me: No, it’s OK.
MD: Yes, you do. You need my name. It’s Jones.
Me [let me go away fast as I can]: OK, thanks, good night.
Alright, please laugh. I’m not too proud to look dumb a few times (this might be the 20th time). I’d laugh if I wasn’t so mortified, because I’m still wondering whether I paged him at home. I thought I was paging a doctor on-call in the hospital, if that makes this situation any less embarassing. I’m still completely clueless about many, many protocols and dynamics in the hospital. No one ever told me when to call or not, because every time I’ve needed an order, my colleagues have said, “Page the doctor.” So, I did!
I cannot wait to pass this phase where I don’t know crap.

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