Sep 16 2008
Stuffed with knowledge
Lesson learned: Apply for that job you really want, even if you don’t think you meet the “minimum qualifications.”
My new job as a per diem triage RN at the community clinic has been exciting and overwhelming in many ways. Clinic triage involves fielding phone calls and drop-in visits involving everything from simple prescription refills to ambiguous complaints of “I don’t feel well” to “My chest hurts” to “I think I’m having a baby.”
The majority of the patients speak Chinese, the remainder speak Lao, Mien, Mongolian, Korean, Vietnamese, and English. I’m quite certain that in just a few days my listening comprehension has improved 100-fold and my vocabulary has doubled. It’s thrilling! Not only is my brain working in hyperdrive to process the Chinese into English and English into Chinese, I’m also learning about a multitude of medical conditions, how to make quick assessments of a patient’s condition, how to ask the right questions about signs and symptoms, and about what nursing interventions are appropriate.
Although the job description asked for a year of acute care experience and good Chinese language skills, the nurses are training me with patience and enthusiasm. Over and over again they say to me, “Don’t worry, the more patients you see the more conditions you’ll recognize,” “Don’t worry, when I started here, my Chinese was terrible but now everyone says I sound like a native speaker.”
Sometimes I laugh at their confident proclamations, but I try to trust in their experience and I try to believe in myself. Sometimes I feel badly because I know I’m not doing the patients justice yet, but most of them have been incredibly forgiving. I don’t mind that some of them laugh at my American accent and poor grammar; I laugh–and groan–with them.
When a patient does speak English, I get so excited and speak with such confidence and enthusiasm that I’m sure I come across a bit manic.
So far, I’ve been leaving work with a slight headache, my brain stuffed to the brim, but I have a feeling it’ll be worth it!